In many cases the role of a project manager is to assist an organization in implementing new systems to streamline or improve business processes. Having the ability to effectively track and measure a project’s progress will impact the success of these particular projects and their bottom line. Employing a best practice methodology that captures and tracks a project’s metrics will not ensure quality assurance, but will deliver the best value in streamlining an organization’s processes.
In this episode we will be examining how the appropriate use of metrics can help an organization streamline its business processes and we will look at a case study of an electronics distributor and its experience improving its operations. Our show is divided into 2 segments.
In part 1, we will be talking to industry insider, Steve Rollins who has over 35 years of project management experience. Steve is the Chief Project Strategist for the ALLPMO Network and chairs the Project Management Institute's International Metrics SIG. He is well recognized for providing global consultative solutions and services for businesses in developing and implementing organizational governance processes that lead to bottom line improvement. Today, he will share his insights and experiences in answering the call to deliver to a specified metric or close the department – by developing a successful PMO, Steve helped to reduce costs by over $75 million dollars and save the jobs of an entire department at a telecommunications company.
In Part 2, the technology corner, we sit down with Brian Leffler, Vice President of TTI Instruments, a wholesale distributor specializing in different kinds of industrial process controllers and instrumentation. TTI serves customers from the Fortune 500 to mom and pop shops, generating 14,000 invoices per year. In our conversation, Brian shares his company's experiences in managing the migration process from Microsoft Great Plains to Netsuite.