Download PMW_0031_PM_on_demand.mp3 (16 MB)
Many project-centric organizations continuously struggle with scheduling projects and communicating ideas and objectives across their project teams. In today’s competitive economic climate effectively collaborating project details across your organization can provide you the edge you need to deliver superior service to your clients. In many cases organizations have scattered teams across multiple locations and regions further complicating the dynamics of an organizations portfolio of projects and resource pool. With that in mind, companies are looking to on-demand technologies, like Software-as-a-Service (SaaS), to quickly address their ability to better organize project schedules and the collaboration of project details across dispersed project teams.
In this episode, we will examine how improving scheduling and collaboration with project management software can help service companies deliver superior customer service, achieve productivity gains, and ultimately gain competitive advantage.
To do this, I’m sitting down with Mark Rogers, the localization project manager of ENLASO.
For those not familiar with the company, ENLASO provides enterprise language solutions including translation, localization, and interpreting services. Its core multilingual solutions include: Technical Documentation Localization, Web site Localization, Software Localization, Multicultural Marketing, Multimedia Localization, Localization Testing, Consulting and Training, and Language Technology Engineering. In serving clients, ENLASO uses a rigorous linguist selection process and customer-focused account management methodology.
Today Mark will share how ENLASO not only improved visibility, communication, resource planning, customer service, and productivity but also gained competitive advantage by moving from an ad hoc system of spreadsheets, usually not synched, to Clarizen’s on-demand project management software.
Music Notes
1. The opening of the episode – “Collins Avenue”
2. Interview with project manager – “Investigation”
3. The closing of the episode – “Elysium”
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